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When manually uploading a listing to a residential sales/letting department, it's important that you add the relevant property Utilities so the listing meets the requirements as set out by National Trading Standards, and appears correctly on site.

To set property utilities:

  1. Log in to ZooplaPro
  2. Click the Manage listings tab
  3. Click the relevant sales/letting listings department
  4. Click Add listing to add a new listing, or locate and click an existing listing to edit it
  5. Scroll down to the Utilities section. This section is required as set out by National Trading Standards.
    Tick the relevant property Utilities for Broadband Supply, Electricity Supply, Heating Source, Sewerage Supply and Water Supply
    1. If the appropriate option for the listing isn't shown (even after selecting Show more), click Other and specify the option within the Full description (within the Description section), or as an Additional feature (within the Features section)
  6. Complete the remaining sections and fields if you haven't already, as set out in How to upload a listing. Then, click Save. Your changes will be live on Zoopla within the hour

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