The Feed summary provides a summary of your listing types, the feed Source (or upload method) which you provided us with, as well as an outline of how your listings are Processed through our systems. It also informs you of the number of New properties published and the number of listings that have been rejected.
Having a process in place to check your feed summary is recommended, whether this be daily, weekly or monthly, so that you can keep track of anything that may have gone wrong on individual listings.
This article includes:
Understanding the Feed summary
To access the Feed summary:
- Log in to ZooplaPro
- Click the Manage listings tab
- Click Feed summary
Feed summary lets you:
- Check your feed Source (or upload method) is correct
- View the number of New properties published
- View the number of properties that were Rejected from latest publish
- View the number of properties Hidden from publish
- View the number of properties that are listed with No photos
If you require further help, you can contact Member Services by email at members@zoopla.co.uk or click Submit a request below and complete the contact form.
FAQs
- Why is a number other than 0 showing in the Rejected from latest publish field?
If you have a number other than zero showing in the Rejected from latest publish field, click the number to display all properties that have been rejected. Under the column Status, hover your mouse over the Rejected status wording that's against the property to show a reason for why it's been rejected. This will enable you to act quickly in rectifying the issue, allowing the listing to go live, avoiding delays and keeping your vendors/landlords happy.
The reason for rejection can vary, however, if it's something you can't resolve yourself by editing the property within ZooplaPro (if you're a manual uploader) or within your property software (if you're a feed uploader), you're always able to contact our Member Services team, letting them know the rejection details and they will investigate for you.
For more information on Why your property listing has been rejected, click here
- Why is a number other than 0 showing in the No photos field?
If a listing has been published with no photos, whether it's a mistake or not, always remember that including good quality photos helps achieve the best possible marketing for your vendor or landlord. Therefore, you should try to add photos to a listing when you can.
For more information on Adding photos to your listings, click here
For more information on How to change the primary photo on a property listing, click here