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It is unfortunate but staff moves do occur.  When this happens, the best thing to do is remove them from your Branch Profile and from any Market email alerts where they're included on the email list.

This article includes: 

Removing staff members from your Branch Profile

To remove staff members from your Branch Profile, should you have them listed in Meet the team:

  1. Log in to ZooplaPro
  2. Click the Manage account tab
  3. Click Branch Profile
  4. Click Meet the team
  5. Click See more on the relevant staff member you want to remove
  6. Scroll down and click Delete team member 

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Removing staff members from Market email alerts

You can also stop the staff members from receiving any Market email alerts by removing them from the email list:

  1. Log in to ZooplaPro
  2. Click the Monitor market tab
  3. Click Market email alerts
  4. Find the relevant staff email address in the Email to field and remove it from the alert, or, click Delete to delete the alert

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Deleting a staff members ZooplaPro user account

To delete a staff members user account from ZooplaPro, please submit a written request to the Member Services team.

You can either email, or, click Submit a request below and complete the contact form. Once received, we will action this for you as soon as possible.

Related articles:

How to add/remove a ZooplaPro user account

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