It is unfortunate but staff moves do occur. When this happens, the best thing to do is remove them from your Branch Profile and from any Market email alerts where they're included on the email list.
This article includes:
- Removing staff members from your Branch Profile
- Removing staff members from Market email alerts
- Deleting a staff members ZooplaPro user account
Removing staff members from your Branch Profile
To remove staff members from your Branch Profile, should you have them listed in Meet the team:
- Log in to ZooplaPro
- Click the Manage account tab
- Click Branch Profile
- Click Meet the team
- Click See more on the relevant staff member you want to remove
- Scroll down and click Delete team member
Removing staff members from Market email alerts
You can also stop the staff members from receiving any Market email alerts by removing them from the email list:
- Log in to ZooplaPro
- Click the Monitor market tab
- Click Market email alerts
- Find the relevant staff email address in the Email to field and remove it from the alert, or, click Delete to delete the alert
Deleting a staff members ZooplaPro user account
To delete a staff members user account from ZooplaPro, please submit a written request to the Member Services team.
You can either email members@zoopla.co.uk, or, click Submit a request below and complete the contact form. Once received, we will action this for you as soon as possible.