Completing your Branch Profile

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The Branch Profile section populates the information seen by your potential customers in the Find agents section of Zoopla. You should ensure that you complete your Branch Profile as it's a great opportunity to sell your business to potential customers and helps you stand out against other agents in your area.

 Did you know...

We offer a free New to Zoopla video

Sales Agents

This article includes: 

  1. Log in to ZooplaPro
  2. Click the Branch Profile tab

Overview

  • Logo - This will raise brand awareness. Your logo will need to be added by Member Services - you can get this added by emailing a high-resolution image. This can take up to 48 hours to appear on Zoopla

 Note

Logos should be as high resolution as possible and the optimum shape is a rectangle, whereby the width is double the height / 2:1 ratio in a .png or .jpg format. They must be a minimum of 160 x 80 pixels 

  • Description - Highlight your key selling points and services that you offer to your customers, and provide background on your office or business

 Warning

Until you have filled in the Description field on the Overview tab, clicking Submit profile will not save your changes 

  • Website - Allow customers to find out more about you.
    Please ensure you always start the website address with HTTPS://
  • Social Media Links - Drive traffic to your pages, and allow your customers to engage with you through further channels.
    Please ensure you always start the website address with HTTPS://
  • Affiliates - Build trust in your brand by adding affiliates you may be a member of, such as redress schemes

Opening hours

Add your office opening hours to show when you are available, so customers know when they can contact you.

Use the dropdowns to set the hours, and on any days which you are closed, tick the Closed tick box. 

Meet the team

Complete the Meet the team section to show the human side of your business. This helps to build trust with potential customers.

  • Click Add team member to create new team members
  • Click See more to amend or delete existing team members

Photo and video

Add a photo and/or video of your branch to help build familiarity. Completing this, as well as Opening hours and Meet the team, provides customers with a complete picture of your brand.

 Best practice

Check the Photo/Video guideline links on the photo and video tab in ZooplaPro

 Note

When you save your edits using the Submit profile button, all of the sections are being saved at once

Letting Agents

This article includes: 

  1. Log in to ZooplaPro
  2. Click the Branch Profile tab

Overview

  • Logo - This will raise brand awareness. Your logo will need to be added by Member Services - you can get this added by emailing a high-resolution image. This can take up to 48 hours to appear on Zoopla.

 Note

Logos should be as high resolution as possible and the optimum shape is a rectangle, whereby the width is double the height / 2:1 ratio in a .png or .jpg format. They must be a minimum of 160 x 80 pixels

  • Description - Highlight your key selling points and services that you offer to your customers, and provide background on your office or business

 Warning

Until you have filled in the Description field on the Overview tab, clicking Submit profile will not save your changes

  • Website - Allow customers to find out more about you.
    Please ensure you always start the website address with HTTPS://
  • Social Media Links - Drive traffic to your pages, and allow your customers to engage with you through further channels.
    Please ensure you always start the website address with HTTPS://
  • Affiliates - Build trust in your brand by adding affiliates you may be a member of, such as redress schemes
  • Administration Fees - Add in your standard tenancy information to appear on your rental properties  

 Note

Get more information on Tenant Fees Act 2019

Opening hours

Add your office opening hours to show when you are available, so customers know when they can contact you.

Use the dropdowns to set the hours, and on any days which you are closed, tick the Closed tick box. 

Meet the team

Complete the Meet the team section to show the human side of your business. This helps to build trust with potential customers.

  • Click Add team member to create new team members
  • Click See more to amend or delete existing team members

Photo and video

Add a photo and/or video of your branch to help build familiarity. Completing this, as well as Opening hours and Meet the team, provides customers with a complete picture of your brand.

 Best practice

Check the Photo/Video guideline links on the photo and video tab in ZooplaPro

 Note

When you save your edits using the Submit profile button, all of the sections are being saved at once

Overseas Agents

This article includes: 

  1. Log in to ZooplaPro
  2. Click the Branch Profile tab

Overview

  • Logo - This will raise brand awareness. Your logo will need to be added by Member Services - you can get this added by emailing a high-resolution image. This can take up to 48 hours to appear on Zoopla

 Note

Logos should be as high resolution as possible and the optimum shape is a rectangle, whereby the width is double the height / 2:1 ratio in a .png or .jpg format. They must be a minimum of 160 x 80 pixels

  • Description - Highlight your key selling points and services that you offer to your customers, and provide background on your office or business

 Warning

Until you have filled in the Description field on the Overview tab, clicking Submit profile will not save your changes

  • Website - Allow customers to find out more about you.
    Please ensure you always start the website address with HTTPS://
  • Social Media Links - Drive traffic to your pages, and allow your customers to engage with you through further channels.
    Please ensure you always start the website address with HTTPS:// 
  • Affiliates - Build trust in your brand by adding affiliates you may be a member of, such as redress schemes

Meet the team

Complete the Meet the team section to show the human side of your business. This helps to build trust with potential customers.

  • Click Add team member to create new team members
  • Click See more to amend or delete existing team members

 Note

When you save your edits using the Submit profile button, all of the sections are being saved at once

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