Completing your Branch Profile

Branch Profile information (excluding your logo) is able to be edited directly in ZooplaPro. 

The Branch Profile is broken down across 4 tabs.

This article includes: 

• Overview
• Opening hours
• Meet the team
• Photo and video 

1. Log in to ZooplaPro
2. Click the Manage account tab
3. Click Branch Profile

Overview

1. Logo - First, add your logo as this will raise your brand awareness. To do so, email a high-resolution image of it as an attachment to our Member Services team at members@zoopla.co.uk, or, click Submit a request below and complete the contact form, ensuring you attach your logo. We will action this for you as soon as possible and, once processed, it can take up to 48 working hours to appear on Zoopla
   
   

    Note

   Logos should be as high resolution as possible and the optimum shape is a rectangle, whereby the width is double the height / 2:1 ratio in a .png or .jpg format. They must be a minimum of 160 x 80 pixels 

2. Description - Use the text box to highlight your key selling points and services that you offer, and provide background on your office or business. Also, add any additional schemes/affiliates (such as Money Shield or Law Society of Scotland) as well as any other important information about your branch
3. Website URL - Enter your website to allow customers to find out more about you. Please ensure you always start the address with HTTPS://
4. Social Media URLs - Drive traffic to your socials and allow your customers to engage with you through further channels. Please ensure you always start the address with HTTPS://
5. Agent affiliate groups - Make sure your agency is listed as being compliant with regulatory standards by adding affiliates you may be a member of, such as the Redress scheme you're registered with or any Client Money Protection scheme. (If the scheme you're registered with isn't available, ensure you add this in your branch Description)
6. Administration fees - Stay compliant by adding in your agent fees

For more information on Publishing fees and scheme information compliance on Zoopla, click here.

Opening hours

Add your office opening hours to show when you are available, so customers know when they can visit or contact you.

1. Use the dropdown menus to set the hours
2. On any days which you are closed, tick Closed

Meet the team

Complete the Meet the team section to show the human side of your business. This helps to build trust with potential customers.

1. Click Add team member to create new team members
2. Enter their First name, Last name, Job title and a Description of them
3. Click See more to amend or delete existing team members
   For more information on Removing staff members from your Branch Profile, click here

Photo and video

Add a photo and/or video of your branch to help build familiarity. Completing this, as well as Opening hours and Meet the team, provides customers with a complete picture of your brand.

1. Video/Virtual tour URL - Allow customers to view a video or virtual tour of your office. Please ensure you always start the website address with HTTPS://
2. Upload office front photo - Allow customers to view a photograph of your office. Click Select file to locate and select a photo from your computer or network

Branch Profile information (excluding your logo) is able to be edited directly in ZooplaPro. 

The Branch Profile is broken down across 4 tabs.

This article includes: 

• Overview
• Opening hours
• Meet the team
• Photo and video

1. Log in to ZooplaPro
2. Click the Manage account tab
3. Click Branch Profile

Overview

1. Logo - First, add your logo as this will raise your brand awareness. To do so, email a high-resolution image of it as an attachment to our Member Services team at members@zoopla.co.uk, or, click Submit a request below and complete the contact form, ensuring you attach your logo. We will action this for you as soon as possible and, once processed, it can take up to 48 working hours to appear on Zoopla
   
   

    Note

   Logos should be as high resolution as possible and the optimum shape is a rectangle, whereby the width is double the height / 2:1 ratio in a .png or .jpg format. They must be a minimum of 160 x 80 pixels 

2. Description - Use the text box to highlight your key selling points and services that you offer, and provide background on your office or business. Also, add any additional schemes/affiliates (such as Money Shield or Law Society of Scotland) as well as any other important information about your branch
3. Website URL - Enter your website to allow customers to find out more about you. Please ensure you always start the address with HTTPS://
4. Social Media URLs - Drive traffic to your socials and allow your customers to engage with you through further channels. Please ensure you always start the address with HTTPS://
5. Agent affiliate groups - Make sure your agency is listed as being compliant with regulatory standards by adding affiliates you may be a member of, such as ARLA, the Redress scheme you're registered with or any Client Money Protection scheme. (If the scheme you're registered with isn't available, ensure you add this in your branch Description)
6. Administration fees - Stay compliant by adding in your agent fees and standard tenancy information so that it appears on your rental properties. If your letting administration fees are consistent for all your listings, you can enter a default message in here to display this on all your rental listings that don't have listing specific fee information added. (Any listing level information sent in your data feed or added in ZooplaPro will override what you add here)
   For more information on the Tenant Fees Act 2019, click here

For more information on Publishing fees and scheme information compliance on Zoopla, click here.

Opening hours

Add your office opening hours to show when you are available, so customers know when they can visit or contact you.

1. Use the dropdown menus to set the hours
2. On any days which you are closed, tick Closed

Meet the team

Complete the Meet the team section to show the human side of your business. This helps to build trust with potential customers.

1. Click Add team member to create new team members
2. Enter their First name, Last name, Job title and a Description of them
3. Click See more to amend or delete existing team members
   For more information on Removing staff members from your Branch Profile, click here

Photo and video

Add a photo and/or video of your branch to help build familiarity. Completing this, as well as Opening hours and Meet the team, provides customers with a complete picture of your brand.

1. Video/Virtual tour URL - Allow customers to view a video or virtual tour of your office. Please ensure you always start the website address with HTTPS://
2. Upload office front photo - Allow customers to view a photograph of your office. Click Select file to locate and select a photo from your computer or network

Branch Profile information (excluding your logo) is able to be edited directly in ZooplaPro. 

The Branch Profile is broken down across 2 tabs.

This article includes: 

• Overview
• Meet the team

1. Log in to ZooplaPro
2. Click the Manage account tab
3. Click Branch Profile

Overview

1. Logo - First, add your logo as this will raise your brand awareness. To do so, email a high-resolution image of it as an attachment to our Member Services team at members@zoopla.co.uk, or, click Submit a request below and complete the contact form, ensuring you attach your logo. We will action this for you as soon as possible and, once processed, it can take up to 48 working hours to appear on Zoopla
   
   

    Note

   Logos should be as high resolution as possible and the optimum shape is a rectangle, whereby the width is double the height / 2:1 ratio in a .png or .jpg format. They must be a minimum of 160 x 80 pixels 

2. Description - Use the text box to highlight your key selling points and services that you offer, and provide background on your office or business. Also, add any additional schemes/affiliates as well as any other important information about your branch
3. Website URL - Enter your website to allow customers to find out more about you. Please ensure you always start the address with HTTPS://
4. Social Media URLs - Drive traffic to your socials and allow your customers to engage with you through further channels. Please ensure you always start the address with HTTPS://
5. Agent affiliate groups - Make sure your agency is listed as being compliant with regulatory standards by adding affiliates you may be a member of, such as the Redress scheme you're registered with or any Client Money Protection scheme. (If the scheme you're registered with isn't available, ensure you add this in your branch Description)
6. Administration fees - Stay compliant by adding in your agent fees

For more information on Publishing fees and scheme information compliance on Zoopla, click here.

Meet the team

Complete the Meet the team section to show the human side of your business. This helps to build trust with potential customers.

1. Click Add team member to create new team members
2. Enter their First name, Last name, Job title and a Description of them
3. Click See more to amend or delete existing team members
   For more information on Removing staff members from your Branch Profile, click here