With so many teams supporting you at Zoopla, we know it can be tricky to work out who to speak to, when! To help give you a better understanding of our roles, we've outlined some of our key responsibilities.
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Account Manager: Your account manager is here to support you and to make sure your package is right for you. You can contact them directly via email or phone to discuss upgrading or making amendments to your membership package and add-on products.
You can contact our Member Services team by Submitting a request to find out who your Account Manager is, if you are unsure
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Member Services: Member Services cover technical troubleshooting. They're the people to ask should you have issues ranging from a problem with one of your listings on site, if you need to change the email address which your Zoopla leads are sent to, or update the logo you display on Zoopla.
You can either email members@zoopla.co.uk, or, Submit a request and complete the contact form