How do I amend or cancel my membership package?


If you’re looking to make changes to your membership, your Account Manager is here to support you and to make sure your package is right for you.

You can contact your Account Manager directly via email or phone to discuss upgrading or making amendments to your membership package and add-on products.

You can contact our Member Services team by Submitting a request to find out who your Account Manager is, if you are unsure.

To understand the options available in respect of cancelling your membership package with us, please complete the form below, giving as much detail as possible. 

When you’ve completed the form, we’ll then check your membership agreement and be in touch about next steps.


Members will not be able to cancel or terminate the contract for convenience during any Initial Term or subsequent Renewal Term. After the expiry of your Initial Term or Renewal Term, your notice can be terminated in accordance with the Member Terms and Conditions

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