Best Practice for using your Focal.Free membership

With your Focal.Free membership, you have access to the Smart Viewing platform and Vieweet app, which together give you the tools to create a full interactive experience for your customers, to complement physical viewings.
For more information on Who are Focal Agent and what packages are available, click here

Below, we have listed some best practice guidance which looks at how you can best use your free Focal Agent membership to ensure you're maximising your use of it. 

This article includes: 

Best Practice using Focal.Free

  • Carry out your initial viewing with an applicant remotely, so you're only taking up precious time to drive to properties for serious viewers. Pre-screen and qualify serious buyers with a virtual viewing first and take advantage of that initial contact by creating a viewing straight away. That way, a vendor will only have serious applicants at a face to face viewing

  • Use your 2D virtual tours to connect with applicants right away. Even if you haven’t yet got 360 tours or videos, it allows you to talk through the property right away and get a feel for exactly what they are looking for

  • Swap between properties quickly while staying on Smart Viewing if the applicant rules one out, to make the most out of every quality applicant. You could easily view 8 properties in an hour and get as much exposure on your properties to a serious buyer as possible

  • Add to your listings Full description on ZooplaPro to let applicants know that virtual tours are available and use a ‘virtual viewing’ highlight on any Premium Listings. This is fantastic marketing for your brand to help you stand out to customers who will see that you offer a high level of service with your properties that other agents may not have

  • Use the Vieweet app included with your package to create your own 360 virtual tours and enhance your listings yourself. The Vieweet app is compatible with any 360 device
  • Promote the use of this virtual platform to attract quality vendor & landlord leads as they will see you are serious about marketing their property by having high quality virtual assets. You are more likely to obtain more sole agency and fully managed properties

  • Use this professional platform in your marketing and at valuations so that you stand out amongst competitors in offering an advanced service - using new technology means you can advertise yourselves as being ahead of the game and forward thinking technology will attract high quality vendors that want a top agent

  • Add in your applicants friends and family to the virtual tour to stand out to applicants in having this service available but also to make the best use of your time

  • Go green and boost your brand with this awareness. Virtual viewings cut emissions by not travelling for unsuitable properties

Key statistics

  • A saving on average of 30 mins per viewing can be made with a virtual tour 
  • It enables you to view 8 properties in an hour
  • Zoopla listings with virtual viewings reduce time to market by 12% and increase your leads per listing by 6%
  • A big environmental impact can be avoided. Last year there were 58 million home visits, with on average 2.5 trillion miles driven, generating 350 thousand tonnes of carbon

Related articles:

Focal Agent FAQs

Conducting virtual viewings

Best Practice for virtual tours

Adding videos and virtual tours to listings via ZooplaPro

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