We're making some changes to ZooplaPro in the coming months that will help make our products easier and more intuitive to use.
This article includes:
November - Search clicks
We have launched a new Search Results Page on zoopla.co.uk to improve the way consumers search for homes and interact with your listings.
To optimise the new Search results page, we are improving listings performance reporting for you in ZooplaPro. You'll notice we have evolved the tracking of click-through-rates (CTR) to tracking "search clicks" in your reporting. Our reports now include search views from desktop and mobile too.
As these improvements come into effect, rest assured your historical data, will still be available.
- At launch, we will not remove historical data
- As search clicks is a new metric, initially historical data will not be available
- We will backfill historical data for these new reporting metrics in the coming months
The articles in the Help Centre have all been updated to help you navigate this new change seamlessly. Primarily, the changes will be visible in:
- The Dashboard
- Performance overview
- The Manage listings tabs
- Listing performance report
- Featured properties report
As always we value your comments and ask that you get in touch by clicking Submit a request below and completing the contact form, should you have any feedback.
1st October - Navigation changes
From 1st October you'll notice that we've renamed and regrouped some of the tools within the ZooplaPro navigation. We've done this so that they're a better match for the jobs that you're doing every day. Rest assured, your Help Centre will reflect these changes once they're made available to you.
All the products, tools and reports you know and love within ZooplaPro are all still available. Use the tables below to help familiarise yourself with the new navigation.
| CURRENT | NEW |
|---|---|
| Home | Dashboard |
| Properties | Manage listings |
| Performance report | Listing performance report |
| UK residential for sale | Residential sales listings |
| UK residential to rent | Residential lettings listings |
| UK Commercial for sale |
Commercial sales listings |
| UK commercial to rent | Commercial lettings listings |
| Feed summary | Feed summary |
| A mix of reports, membership and marketview reports | Manage performance |
| Activity snapshot | Performance overview |
| Leads | Leads report |
| Featured properties | Featured properties report |
| Marketview -> Reports -> Marketshare | Your share of listings |
| Branch comparison (only available at Company level) | Branch comparison |
| Competitor analysis | Competitor analysis |
| Property valuation | Moved to Winning instructions |
| Comparables report |
Moved to Winning instruction |
| Comparables saved | Moved to Winning instructions |
| Marketview | Monitor Market |
| Reports | All market activity |
| Email alerts | Market email alerts |
| PropertyWatch | Commission share finder |
| Global search | Property search |
| Views | Manage market views |
| Property insights & news | News and trends |
| Summary | Your market position |
| A mix of reports, membership and marketview reports | Winning instructions |
| Property valuation | Property Valuation report |
| Comparables report | Comparables report builder |
| Comparables saved reports | Saved comparables reports |
| Zoopla valuation tool | Zoopla valuation tool |
| Fallen through | Fallen throughs |
| Price reductions | Price reductions |
| Slow movers | Slow movers |
| Help centre | Get help |
| Branch: [Name, Outcode] | Branch: [Name, Outcode] |
| Marketview - Reports | |
| Full property list | All market activity |
| Price reductions | Price reductions |
| New instructions | New instructions |
| NI historical | Historical instructions |
| SSTC historical | SSTC market comparison |
| Marketshare | Your share of listings |
| Fallen throughs | Fallen throughs |
| Slow movers | Slow movers |
| Withdrawn | Withdrawn listings |
| Exchanged | Exchanged |
| Sold | Sold |
| Tenanted | Tenanted |
| Let | Let |
| Let historical | Let historical |
| Membership | Manage account |
| - |
Branch profile (Company profile when at company level) |
| Zoopla Valuation Tool | Moved to Winning instructions |
| Membership packages | Membership packages |
| Download materials | Marketing download materials |
| Order materials | Marketing order materials |
| Property insights & news | Moved to Monitor Market |
| - | Website design |
| Websites | Moved to Manage account |
As an overseas agent, all the products that you know and love are still available to you. Please see the table below to help familiarise yourself with where these are now, and what they are now called.
| CURRENT | NEW |
|---|---|
| Home | Dashboard |
| Properties | Manage listings |
| Performance report | Listing performance report |
| UK residential for sale | Residential sales listings |
| UK residential to rent | Residential lettings listings |
| UK commercial for sale | Commercial sales listings |
| UK commercial to rent | Commercial lettings listings |
| Feed summary | Feed summary |
| Reports | Manage performance |
| Activity snapshot | Performance overview |
| Leads | Leads report |
| A mix of website and branch profile | Manage account |
| - | Branch profile |
| - | Website designs |
| Help Centre | Get help |
| Branch: [Name, Outcode] | Branch: [Name, Outcode] |
Please use the table below to familiarise yourself with the new product names and where they are now in the Navigation.
| CURRENT | NEW |
|---|---|
| Home | Dashboard |
| Properties | Manage listings |
| Performance report | Listing performance report |
| UK residential for sale | Residential sales listings |
| UK residential to rent | Residential lettings listings |
| UK commercial for sale | Commercial sales listings |
| UK commercial to rent | Commercial lettings listings |
| Feed summary | Feed summary |
| Reports | Manage performance |
| Activity snapshot | Performance review |
| Leads | Leads report |
| Competitor analysis | Competitor analysis |
| A mix of website and branch profile | Manage account |
| - | Branch profile |
| - | Website designs |
| Help Centre | Get help |
| Branch: [Name, Outcode] | Branch: [Name, Outcode] |
For Developers and New Homes, the two new views are split into Development view and Developer view. Please use the table below to familiarise yourself with the new product names and where they are now in the Navigation.
Development view
| CURRENT | NEW |
|---|---|
| Home | Dashboard |
| Properties | Manage Listings |
| Performance report | Listing performance report |
| UK residential for sale | Residential sales listings |
| UK residential to rent | Residential lettings listings |
| UK commercial for sale | Commercial sales listings |
| UK commercial to rent | Commercial lettings listings |
| Feed summary | Feed summary |
| A mix of reports | Manage performance |
| Activity snapshot | Performance review |
| Leads | Leads report |
| Featured properties | Featured properties report |
| Featured development | Featured development report |
| Competitor analysis | Competitor analysis |
| Development comparison | - |
| A mix of reports | Understand market |
| Comparables report builder | Comparables report builder |
| Comparables saved reports | Saved comparables reports |
| Membership | Manage account |
| Development profile | Development profile |
| Website designs | Website designs |
| Help centre | Get help |
| Branch: [Name, Outcode] | Development: [Name, Outcode] |
Developer view
| CURRENT | NEW |
|---|---|
| Home | Dashboard |
| Properties | Manage listings |
| Performance report | Listing performance report |
| UK residential for sale | Residential sales listings |
| UK residential to rent | Residential lettings listings |
| UK commercial for sale | Commercial sales listings |
| UK commercial to rent | Commercial lettings listings |
| Feed summary | Feed summary |
| A mix of reports | Manage performance |
| Activity snapshot | Performance review |
| Leads | Leads report |
| Featured development | Featured development report |
| Development comparison | - |
| A mix of reports | Understand market |
| Comparables report builder | Comparables report builder |
| Comparables saved reports | Saved comparables reports |
| Membership | Manage account |
| Development profile | Development profile |
| Website designs | Website designs |
| Help centre | Get help |
| Branch: [Name, Outcode] | Developer: [Name, Outcode] |
