We're making some changes to ZooplaPro in the coming months that will help make our products easier and more intuitive to use.  

This article includes: 

November - Search clicks

We have launched a new Search Results Page on zoopla.co.uk to improve the way consumers search for homes and interact with your listings.  

To optimise the new Search results page, we are improving listings performance reporting for you in ZooplaPro.  You'll notice we have evolved the tracking of click-through-rates (CTR) to tracking "search clicks" in your reporting. Our reports now include search views from desktop and mobile too. 

As these improvements come into effect, rest assured your historical data, will still be available.

  • At launch, we will not remove historical data 
  • As search clicks is a new metric, initially historical data will not be available 
  • We will backfill historical data for these new reporting metrics in the coming months 

The articles in the Help Centre have all been updated to help you navigate this new change seamlessly. Primarily, the changes will be visible in:

As always we value your comments and ask that you get in touch by clicking Submit a request below and completing the contact form, should you have any feedback.

1st October - Navigation changes

From 1st October you'll notice that we've renamed and regrouped some of the tools within the ZooplaPro navigation.  We've done this so that they're a better match for the jobs that you're doing every day.  Rest assured, your Help Centre will reflect these changes once they're made available to you.  

Residential sales and lettings agents

All the products, tools and reports you know and love within ZooplaPro are all still available.  Use the tables below to help familiarise yourself with the new navigation.  

CURRENT NEW
Home Dashboard
   
Properties  Manage listings 
Performance report  Listing performance report
UK residential for sale Residential sales listings
UK residential to rent Residential lettings listings
UK Commercial for sale

Commercial sales listings 

UK commercial to rent Commercial lettings listings
Feed summary Feed summary
   
A mix of reports, membership and marketview reports Manage performance
Activity snapshot Performance overview
Leads Leads report
Featured properties Featured properties report
Marketview -> Reports -> Marketshare Your share of listings
Branch comparison (only available at Company level)  Branch comparison
Competitor analysis Competitor analysis
Property valuation Moved to Winning instructions 
Comparables report 

Moved to Winning instruction

Comparables saved Moved to Winning instructions
   
Marketview Monitor Market
Reports All market activity
Email alerts Market email alerts
PropertyWatch Commission share finder
Global search Property search
Views Manage market views
Property insights & news News and trends
Summary Your market position 
   
A mix of reports, membership and marketview reports Winning instructions
Property valuation  Property Valuation report
Comparables report Comparables report builder
Comparables saved reports Saved comparables reports 
Zoopla valuation tool Zoopla valuation tool
Fallen through Fallen throughs
Price reductions Price reductions
Slow movers Slow movers
   
Help centre  Get help
Branch: [Name, Outcode] Branch: [Name, Outcode]
   
Marketview - Reports  
Full property list All market activity
Price reductions Price reductions
New instructions New instructions
NI historical Historical instructions 
SSTC historical SSTC market comparison
Marketshare Your share of listings
Fallen throughs Fallen throughs 
Slow movers Slow movers
Withdrawn Withdrawn listings
Exchanged Exchanged
Sold Sold
Tenanted Tenanted
Let Let
Let historical Let historical
   
Membership Manage account 
-

Branch profile (Company profile when at company level) 

Zoopla Valuation Tool Moved to Winning instructions 
Membership packages  Membership packages
Download materials  Marketing download materials
Order materials Marketing order materials
Property insights & news Moved to Monitor Market
- Website design
   
Websites Moved to Manage account
Overseas agents

As an overseas agent, all the products that you know and love are still available to you.  Please see the table below to help familiarise yourself with where these are now, and what they are now called.  

CURRENT NEW
Home Dashboard 
   
Properties Manage listings 
Performance report Listing performance report
UK residential for sale Residential sales listings
UK residential to rent Residential lettings listings 
UK commercial for sale Commercial sales listings
UK commercial to rent Commercial lettings listings
Feed summary Feed summary
   
Reports Manage performance
Activity snapshot Performance overview
Leads Leads report
   
A mix of website and branch profile  Manage account
- Branch profile
- Website designs 
   
Help Centre Get help
Branch: [Name, Outcode] Branch: [Name, Outcode]
Commercial sales and lettings agents

Please use the table below to familiarise yourself with the new product names and where they are now in the Navigation.  

CURRENT NEW
Home Dashboard
   
Properties Manage listings 
Performance report Listing performance report
UK residential for sale Residential sales listings
UK residential to rent Residential lettings listings 
UK commercial for sale Commercial sales listings
UK commercial to rent Commercial lettings listings
Feed summary Feed summary
   
Reports Manage performance
Activity snapshot Performance review
Leads Leads report
Competitor analysis Competitor analysis
   
A mix of website and branch profile  Manage account 
- Branch profile
- Website designs 
   
Help Centre Get help
Branch: [Name, Outcode] Branch: [Name, Outcode]
Developer and New Homes agents

For Developers and New Homes, the two new views are split into Development view and Developer view. Please use the table below to familiarise yourself with the new product names and where they are now in the Navigation.

Development view

CURRENT NEW
Home Dashboard
   
Properties Manage Listings
Performance report Listing performance report
UK residential for sale Residential sales listings
UK residential to rent Residential lettings listings 
UK commercial for sale Commercial sales listings
UK commercial to rent Commercial lettings listings
Feed summary Feed summary
   
A mix of reports  Manage performance
Activity snapshot Performance review
Leads Leads report
Featured properties Featured properties report
Featured development Featured development report
Competitor analysis Competitor analysis
Development comparison -
   
A mix of reports Understand market
Comparables report builder Comparables report builder
Comparables saved reports Saved comparables reports
   
Membership  Manage account 
Development profile Development profile
Website designs Website designs 
   
Help centre Get help
Branch: [Name, Outcode] Development: [Name, Outcode]

 

Developer view

CURRENT NEW
Home Dashboard 
   
Properties Manage listings
Performance report Listing performance report
UK residential for sale Residential sales listings
UK residential to rent Residential lettings listings 
UK commercial for sale Commercial sales listings
UK commercial to rent Commercial lettings listings
Feed summary Feed summary
   
A mix of reports Manage performance 
Activity snapshot Performance review
Leads Leads report
Featured development Featured development report
Development comparison -
   
A mix of reports Understand market
Comparables report builder Comparables report builder
Comparables saved reports Saved comparables reports
   
Membership  Manage account 
Development profile Development profile
Website designs Website designs 
   
Help centre Get help
Branch: [Name, Outcode] Developer: [Name, Outcode]
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