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Live chat is available Monday to Thursday from 9:00am - 5:30pm and Friday from 9:00am to 5:00pm GMT.  If you need to contact Member Services outside of these hours, please click Submit a request and complete the contact form below.

To get in touch via Live chat:

  1. Log in to ZooplaPro
    1. Live chat is also available on the Help Centre. Click Help Centre 
  2. Click Help in the bottom right of the page
  3. Use the search bar to find what you are looking for 
    1. Help Centre articles will be suggested to you based on your search terms 
  4. If you cannot find the relevant article, click Live chat
    1. If Live chat isn't available, click Leave a message to log a support ticket
  5. Complete the contact form and click Start chat

 Note

You don't have to log in but we know who you are if you do and can assist you better

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