Live chat is available Monday to Thursday from 9:00am - 5:30pm and Friday from 9:00am to 5:00pm GMT.  If you need to contact Member Services outside of these hours, please use the contact form below.  

Live chat is available on the Help Centre.  

  1. Login to ZooplaPro
  2. Click Help Centre 
  3. Click the Help widget from the bottom right of the page
  4. Use the search to find what you are looking for 
    1. The widget will suggest Help Centre articles to you 
  5. If you cannot find the relevant article, click Chat 
  6. If Chat is not available, click Leave a message to log a Support Ticket 


  • The chat widget is located within ZooplaPro as well! 
  • You don't have to login but we know who you are if you do and can assist you better
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