How do I change my leads enquiry contact details?


Your lead enquiry email and phone number are where applicant leads are sent to.

  • Email is applied to the Email agent button on property listings
  • Phone number is the phone number where your Zoopla calls are directed to from the allocated re-direct line that displays against your listings

To see your lead enquiry contact details: 

  1. Log in to ZooplaPro
  2. Click the Manage performance tab 
  3. Click Leads report
  4. To check your phone number, click the Phone leads sub tab. The Target # column will show the phone number the phone leads are going to 
  5. To check your email address, click the relevant email sub tabs (For sale emails, To rent emails, Overseas emails and Valuation emails). The Sent to column will show the email address the email enquiries are going to

 Did you know...

You can have separate emails for sales and lettings phone and email leads

To change the lead enquiry contact details, contact Member Services. You can either email, or, click Submit a request below and complete the contact form, including:

  • The details you wish to change
  • The new details to add
  • Which branch the details are related to


  • Additional charges apply for phone leads that are to be directed to a mobile number
  • Changing a lead phone number will not alter the Zoopla redirect number on the website
  • The allocated re-direct number directs calls straight to the landline number you provide us with
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